Refund policy
If you are not completely satisfied with your goods you may return them within 30 days of the day that you receive your order.
Items must be returned unused and in the original condition with packaging with tags still attached. Please do not remove any tags unless you intend to keep the items. In the case of sealed products (i.e. electronics) once the seal is broken products are not returnable.
- 30 days to return your order
- Please book your return online prior to posting
- Please include a copy of your delivery note in the package
Sending Returns Back
1. The fastest way for us to process your return is to send it to our fulfillment partners in Northampton. The address is "EGL Sports Returns, Marine Group Fulfillment, Unit D Spinney View, Stonecircle Road, Northampton NN3 8RF"
2. Always include a copy of your invoice/delivery note (or at least let us know who you are) advising us that this is a return for refund or there is an issue with the item.
3. For small or low value items (less that 500gms) - normally the Post Office will be the cheapest, for heavier items see below (always obtain "Proof of Posting")
4. For larger items (500gms+) it is normally cheaper to use websites like parcel2go.com than the Post Office
Note: Please allow up to 3 days for your return to be processed